03  Sep
Email is broken

The written word is completely ineffective when compared to verbal / body language. Bill mcfarlane, ex presenter for the BBC once wrote that only “7 percent of our message comes across in the words we choose, 38 percent in the tone of our voice and 55 per cent in our body language, principally the look on our face”. Worth thinking about before you fire off that next email hopeful of achieving something…

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Posted by Scot Ennis, filed under Communication, Observations. Date: September 3, 2009, 10:09 pm | View Comments

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